Econo Lodge
Reviews and Complaints
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Verified Reviewer | College Park, GeorgiaRegarding my deposit
Refused to rent hotel after booked
Preferred solution: Full refund
User's recommendation: Don't go to econolodge guy is a ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHIEFS
Preferred solution: I want my stuff back and replaced
User's recommendation: DONT NOT GO
Over charged
User's recommendation: Nope
Late register caused discontent
- It looks restful but is costly
- It has little to offer that is fun
User's recommendation: help Mike Magoon a little more a lot really thanks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Windsor, VirginiaCharges on my card
My Family and I rented one of the rooms from Aug 26th -28th $272. After we rented the room we went to the room to use the bathroom we just got off the Rd.
We went to meet the rest of our family we came back to let the guy in the office know that the door was broken can we get another room bc we have small children he said they don't. Rm#121. It already was taken out of my account as soon as my card was injected. Sept 6 after 6pm $292.20 was taken out of my account from the same place again.
I called they told me that I was also charged for the door that we did not break I made sure I took Pic/Videos. My husband and I had to Bring Protection inside to protect our Children because I was that easy to just walk in the room.
And we're not from there. They returned $272 to my chime account and took $292 from my Chime account.
- Some are great places to stay
Preferred solution: Full refund
User's recommendation: Please read the comments before you rent from them...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carlsbad, New MexicoThis place is a crap hole
Preferred solution: Knowlege that this place willl be addressed. Many bad review that i wished i had look up befor booking
User's recommendation: avoid this place like the plague
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA absolute dump I cleaned the room myself on arrival due to the filth when talking to someone living there I was advised to check my bed I asked for what he said bed bugs this place is full of them
- Smells terrible staff rude
Preferred solution: Full refund
Complaints
User's recommendation: Be careful where you choose to stay. Most companies want the money & not so accomodating.
Poor Management
Fiance and I rented a room at The Econo Lodge in Burlington, NC. He walked across the front area of the room with his shoes off and buried the end of a hypodermic needle in the bottom of his foot.
Immediately told the front desk who made some notes and asked for me to come back and talk to management on first shift.
Manager (Brian) was very rude when we mentioned the incident to him and said he didn't believe it happened and went on to say that "if it did happen, it came from the needle he had in his pocket." We don't even use needles and we never have. He basically told us we were drug addicts who use needles and he doesn't even know us.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | East Point, GeorgiaEmployee hung up
- Great maintenance workers friendly workers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Issaquah, WashingtonI booked the room online yesterday an hour later I got my covid results which were positive and I couldn't go stay at the hotel so I called them one hour later she told Me Too! Bad for me that it's no
Bad experience at Econolodge
Preferred solution: Help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaRefund my money
User's recommendation: Always look before you pay
Unsanitary room
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It must be everywhere they have a motel, because they are so rude