Dominique G Rjs

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Verified Reviewer
| map-marker College Park, Georgia

Regarding my deposit

I stay at you guys hotel Monday and Tuesday paid $100 for the deposit I am just see how long it takes for the money to be put back on your card
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Francisco F Qkb

Refused to rent hotel after booked

I booked room on 4/19 no issues , guy today working at 9:15 pm was making passes at my girl than said he couldn't rent to us because we parked in a no parking spot,he made up that we was fighting ,which we weren't ,he was telling my partner that she has to leave me to rent to her alone, he made all this up we just rented ,we rent every day from hotels ,we spend a lot this is unfair , he was hitting on my girl
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Don't go to econolodge guy is a ***

Karina T Fuz

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Verified Reviewer

THIEFS

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They let ppl go in your room take your stuff and wallet and clothes and dont do nothing about it.. they have sorry staff and sorry management. They are some roaches DONT NOT STAY HERE! And they in the hood! Ghetto and they employees are ghetto!
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Loss:
$500

Preferred solution: I want my stuff back and replaced

User's recommendation: DONT NOT GO

Anonymous
map-marker Owensboro, Kentucky

Over charged

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When checking in at 4 am ask for two days and when I could I take room guy said now its empty. Next day was told 4 am to 11 am one day. So I put another day on my bank card first two days was on my wifes card. THEY CHARGED BOTH CARDS THREE DAYS. IT WAS a mess to get fixed took two weeks and trip to my back to report charges.
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User's recommendation: Nope

brent s Loz
map-marker Victorville, California

Late register caused discontent

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discrimination and a bribe caused discontent noise and bad experience so we try again to get to know each other. o.k. gabriel macconon multnmah county health dept, portland oregon, my client Mihelp them hke Magoon
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Loss:
$100
Pros:
  • It looks restful but is costly
Cons:
  • It has little to offer that is fun

User's recommendation: help Mike Magoon a little more a lot really thanks

shyne b

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Verified Reviewer
| map-marker Windsor, Virginia

Charges on my card

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Econo Lodge - Charges on my card
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My Family and I rented one of the rooms from Aug 26th -28th $272. After we rented the room we went to the room to use the bathroom we just got off the Rd.

We went to meet the rest of our family we came back to let the guy in the office know that the door was broken can we get another room bc we have small children he said they don't. Rm#121. It already was taken out of my account as soon as my card was injected. Sept 6 after 6pm $292.20 was taken out of my account from the same place again.

I called they told me that I was also charged for the door that we did not break I made sure I took Pic/Videos. My husband and I had to Bring Protection inside to protect our Children because I was that easy to just walk in the room.

And we're not from there. They returned $272 to my chime account and took $292 from my Chime account.

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Loss:
$292
Pros:
  • Some are great places to stay

Preferred solution: Full refund

User's recommendation: Please read the comments before you rent from them...

Robert W Rfx

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Verified Reviewer
| map-marker Carlsbad, New Mexico

This place is a crap hole

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Econo Lodge - This place is a crap hole
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The Carlsbad econo lodge is disgusting Broken window and glass on walkways (clerk knew about it and said they knew about it yet no even bother to sweep up the glass) Broken bottle on walkway The glas was there both days i stayed Even tho i had to initial no smoking in room, bed spread had cigarette burns in it The card lock malfunctioned and cleark said other customers had issues as they were old and batteries were dieing Pool green and slimy with black patches of growth floating thru out the pool (90 would have ben nice to use)
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Preferred solution: Knowlege that this place willl be addressed. Many bad review that i wished i had look up befor booking

User's recommendation: avoid this place like the plague

Sedric Wxx

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Verified Reviewer

A absolute dump I cleaned the room myself on arrival due to the filth when talking to someone living there I was advised to check my bed I asked for what he said bed bugs this place is full of them

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Failure to return deposit for room said it smelled like smoke lie said there where ashes lie scam artists ovid this place at all cost stay in ure car it's safer run down with drug dealers and ***
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Loss:
$200
Cons:
  • Smells terrible staff rude

Preferred solution: Full refund

Anonymous
map-marker Homestead, Florida

Complaints

Econo Lodge - Complaints
I complained yesterday about a lizard in my room. I was told that maintenance would come and take care of it. 2 hours passed...I went back to the office. Maintenance still haven't come over. So this morning I go back over to complain. By the way the room phone doesn't work. The lizard was in the same location again. Front desk called maintenance and the lizard was removed.
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User's recommendation: Be careful where you choose to stay. Most companies want the money & not so accomodating.

Anonymous
map-marker Burlington, North Carolina

Poor Management

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Fiance and I rented a room at The Econo Lodge in Burlington, NC. He walked across the front area of the room with his shoes off and buried the end of a hypodermic needle in the bottom of his foot.

Immediately told the front desk who made some notes and asked for me to come back and talk to management on first shift.

Manager (Brian) was very rude when we mentioned the incident to him and said he didn't believe it happened and went on to say that "if it did happen, it came from the needle he had in his pocket." We don't even use needles and we never have. He basically told us we were drug addicts who use needles and he doesn't even know us.

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Jamarcus R

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Verified Reviewer
| map-marker East Point, Georgia

Employee hung up

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Econo Lodge - Employee hung up
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The guy that answers the first call hung up in my face the second call I was taken care of greatly as in details but I dont respect they didnt take my service card or registration certificate
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Loss:
$900
Cons:
  • Great maintenance workers friendly workers

Preferred solution: Full refund

1 comment
TonyaCampbell100

It must be everywhere they have a motel, because they are so rude

Susan W Wsp

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Verified Reviewer
| map-marker Issaquah, Washington

I booked the room online yesterday an hour later I got my covid results which were positive and I couldn't go stay at the hotel so I called them one hour later she told Me Too! Bad for me that it's no

I booked online online I'm sick I couldn't stay there an hour later I called she wouldn't let me cancel she took my money cashed it this morning and I didn't sign for my for her to do that and my bank said wait .now she stole that money
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Darcel D

Bad experience at Econolodge

When I checked in I called about the AC they said that it was not working and that they could not move me to another room a young lady came up this morning approximately about 7:30 she said that it was the batteries she replaced the batteries the AC came on but I did not stay comfortable and my son woke up with a nosebleed can someone please get in contact with me 863-243-****
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Loss:
$104

Preferred solution: Help

Melisha Nwx

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Verified Reviewer
| map-marker Tampa, Florida

Refund my money

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Customer service was real disrespectful and not very helpful instead of talking the like. To snap at people and when things are not working properly they still expect you to pay when they should try and work with you and the rooms could be much better then the the way they have them set up and they could be a lot more friendly instead of negative toward their customers.
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User's recommendation: Always look before you pay

Boyce Gdn
map-marker Dallas, Texas

Unsanitary room

Econo Lodge - Unsanitary room
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Mold on the bathroom tub cracked toliet seat the smell of cigarettes made me very sick. And it was supposed to be a non smoking room. The lady at the front desk was on the other hand very kind and understanding and switched rooms for us.
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