2910 Ross Clark Cir, Dothan, AL 36301, USA
Not resolved

Checked my bed as soon as I arrived at hotel bed was covered with bed bugs, went to the front desk to tell the front desk clerk who was very polite and nice and she explained to me that her mangager stated on the phone that she wasn't allowed to give refunds and that she would refund me my money when she mad to work at 6:30 a.m, I went back and explained to her he problems with the beg bugs and she started yelling really loud with other guest ,about how she wasn't giving me a refund and how she refused to give me coorprates name and number! I asked her why and she stated she didn't have to!

So I ask her for a refund form and two copy's and she stated I could only get one! I've been going to house hotels for a very long time and this was by far my worst experience! The rooms where old with bed bugs!!! And the manager Tammy Kyser is very rude and angry!

Never again in my life! Clean it up econo!!!!!

Product or Service Mentioned: Econo Lodge Sanitary Conditions.

Reason of review: Bad quality.

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