State: California Clear all filters (6 of 157 reviews match)
filters
State:
City:
Show
Product:
Show

Econo Lodge review in Burbank, California: Update to previous review

1.0
Details
I reported credit card fraud. Being double-charged. For 7 months they have given me, my bank, and the parent company Choice Hotels the run-around that they were going to release the double charge funds back to my bank. Each time they never come. I believe it's a delay tactic. An investigator from the State of Utah consumer affairs is investigating and going to force them to pay.
View full review
Review
#1384889 Review #1384889 is a subjective opinion of poster.
Service
Econo Lodge Customer Care
Reason of review
Problems with payment

Econo Lodge review in Napa, California: TERRIBLE EXPERIENCE @ ECONOLODGE MEDFORD

1.0
Details
First, I called twice to get directions from the freeway...neither person could tell me how to get to the place. When I got there, around 9:00 at night, the light was off, very hard to read. The numbers do NOT face the street. The "manager" was a very nonresponsive, rude, shut-down person with NO customer service skills. Our reservation was for May 12th, Thursday evening. We selected the lodge for "dog friendly" but did not see the $15.00 pet fee on the website; this is unethical. She also told me "it's not my job to give directions to the lodge" Are you kidding? I was so frustrated. She told us she did not want to rent to my friend and me. It was almost 9:30 at night, we have been driving for 9 hours from Seattle, we are two senior women -- and she refused service. You need to FIRE your staff. You need to train them better. You need to light-up your signs and provide better numerical signage. TERRIBLE experience.
View full review
Review
#848953 Review #848953 is a subjective opinion of poster.
Service
Econo Lodge Customer Care
Cons
  • See comments
Reason of review
see note
Preferred solution
Let the company propose a solution
Tags
  • Avoid Econo Lodge Medford

Short Review on May 11, 2016

1.0
Details
Stayed in fairfield ca the worst place i ever stayed the ripped us off for the price didnt serve breakfast like it said they slammed the door in our face the worst place
View full review
Review
#846231 Review #846231 is a subjective opinion of poster.
Reason of review
Bad quality

Econo Lodge review: Review in Hotels and Resorts category from Los Angeles, California

1.0
Details
Ridiculous!!! I live in the next town over from the local econolodge, its the towns hotel and casino. I have stayed there many times in the past, before the switch i guess. I had an emergency at my house tonight and had to leave suddenly. I figured i would go to the lake elsinore hotel and casino, if i wasnt able to sleep, entertainment would be just a skip away. So i go there, by myself, ask for one room and the clerk asks to see my ID and says to me after looking at it that they dont accept locals. WHAT? You dont accept locals to stay in your hotel? but theyre allowed to play in the casino?? You have a hotel in a town that you dont deem its residents worthy of staying in the hotel you purchased in their town??? Absolute discrimination. Youll be hearing from me.
View full review
Review
#840490 Review #840490 is a subjective opinion of poster.
Reason of review
Poor customer service

Econo Lodge review: Review in Hotels and Resorts category from Mountain View, California

1.0
Details
I rented a room at econolodge in tulsa oklahoma on memorial for 2 nights due to my family being in town for the holidays went out for few hours come back around 1am and get a call on hotel phone when i answered it was the office and the guy was not nice at all raising his voice and not even letting me speak he tells me he called police because i have to many people comimg in my room was only me and my boyfriend we rented this room and my sister and her boyfriend so i waited a minute and decided to go down to office to see what was going on he would not listen was so rude and prior to that this afternoon i call ask for 2 towels and they tell me they didn't have any extra nothing they can do. I spend money to stay here and to be treated like that and not able to get a *** towel is ridiculous
View full review
Review
#760014 Review #760014 is a subjective opinion of poster.
Product
Econo Lodge Room

Econo Lodge - Hotel Accommodation Review from Los Angeles, California

1.3
Details
I stayed at the econolodge on old hwy 90 in san Antonio..it was aWefu..Dirty room, racist bad attitude. My child and I were bitten by bed bugs and mites last night..i had an allergic reaction.i Complained and the front desk lady told me to leave ..she was rude..and we had a problem wit our housekeeper as well..he was rude and he had the nerve to ask us if we know where to buy any crack.. ..rude front desk...please contact armando Espinoza 2107219476 thank you
View full review
Review
#654320 Review #654320 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Econo Lodge Customer Service

Website:
Mailing Address:
1609 S Stephenson Ave
Iron Mountain, Michigan 49801
United States
Phone:
(906) 776-8000
All Econo Lodge Contacts

Econo Lodge Products and Services Reviews

Compare Econo Lodge to

Econo Lodge
Econo Lodge
155 reviews
1.6
VS
Super 8
Super 8
155 reviews
1.7
Compare Econo Lodge vs Super 8