We arrived at %pm at the econo Lodge in Dothan Al. on July 12th our room wasn't ready and we had to wait for almost an hour for we got in the room.
I paid cash for the room so my debit card wouldn't be charged. Then on the 16th of july my debit card was charged 49.71 for the room which we stayed on the 12th thru the 13th of July. I called the motel and they had no record of where I paid cash they said and that is why my Debit card was charged. I personally think the girl at the front desk pocketed the money and then I was charged.
I can't prove this but something needs to be done about this. Isn't there cameras in the lobby?
I'm very disappointed I stay at the Econo lodge every 3 months when I go to Dothan. I won't be staying any more.
Product or Service Mentioned: Econo Lodge Room.
Reason of review: Problems with payment.
Monetary Loss: $50.
Preferred solution: Full refund.