Contact Econo Lodge Customer Service
Econo Lodge Phone Numbers and Emails
Toll-Free Number:
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(800) 228-5050
Customer Service:
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(888) 770-6800Airline Rewards Program
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(866) 599-5070Barclaycard
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(866) 263-2058Choice Privileges Visa
How to Contact Econo Lodge Customer Service?
Most Popular Number:
| Total calls: 2 275 | Issues resolved: 31 | Last call: May 13, 2025 |
Econo Lodge Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Econo Lodge Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Econo Lodge is 8002285050. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 67% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Econo Lodge may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Econo Lodge Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Econo Lodge is 8002285050. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 67% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Econo Lodge may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Econo Lodge mainly because of product/ service, refund, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Econo Lodge Website:
Econo Lodge Help Center:
Corporate Office Address:
Fax:
Econo Lodge Customer Service Reviews
When there's a standby or a standoff should I say or fire anything I think the people that had to be evacuated to be compensated in some way
The front desk people at econo Lodge over by the fairgrounds are just very rude n extremely disrespectful to people. They wanna over charge people cuz they trying to make up the money they not getting cuz they don't have much business. I see y they don't be busy..
Put notes in rooms about the noise levels and respect to others guest. also better breakfast.
Post the parking lot signs to keep car noise down.
The room and location were fine but the people running the motel are rude.The front desk people were the most ignorant
How Good is Econo Lodge's Customer Service?
The customer service agent was fine. Unfortunately she did not solve my problem: Econo Lodge still took $60.00 from my credit card for no reason.
awful
I want my money back asap there was bugs all over the place
They continue to deny any compensation for the disgusting room I had to stay in. Despite me showing them the filth that covered the room that I stayed in.
This isn't a hotel this is a drug house. Couldn't make it to my room do to soliciting. Trash strewn everywhere. It was so terrible that my an my son stayed away until we late night hours
Not the dirtiest but not the cleanest Customer service quite unfriendly
Summary of Econo Lodge Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Econo Lodge?
Product/ Service Question:
- “I have made a reservation with booking.com. May 11 through May 12 and it’s not showing up in the system.”
- “I had a reservation 11th to 12 May and it’s not showing up in the system It’s under Maria Iglesias it’s withbooking.com”
- “Complaint”
Payments and Charges Question:
- “Dispute payment”
- Dispute/complaint
- “Need receipt for passed stay”
Refund Question:
- “Refund”
- “Refund extremely angry with this hotel”
- “Denial of refund”
Staff Question:
- “Horrible place and manager assault”
- “Rude management”
- “Rude general manager”
Request for Information Question:
- “Trying to put myself in the parking lot. I have plenty of money but refusing any help at all. I loose my debit card but can get money from my bank. He won’t give me anytime to go to bank and get money”
- “No one at front desk to check me in”
- “Need to speak with management”
Activation/ Cancellation Question:
- “Cancel my reservation”
- “Disgusting hotel and need to cancel”
- “Cannot reach Econolodge in Waynesville NC to cancel reservation”
Shipping and Delivery Question:
- Didn't receive my deposit
- “Your employee at one of ur location told me i couldn’t stay because she don’t like me after yelling at and pulling a baseball bat on a other customer I got it on video.”
- “Didn't get my deposit back”
Return/ Replace Question:
- “The hotel I have made a reservation with will not answer their phone and I need to change the room.”
- “Booked wrong dates”
- “Changing dates”
Account Question:
- “Was locked out the lobby at 6:30pm”
- “Taking money from my account”
- “Want to file a complaint on Econo Lodge suits about them taking a 155 dollars out my account then when I did ask for some help your employee worker was very rud on the phone I ask for help in hangs up on me call back no anawer call back again”
Employment Question:
- “Employment”
- “Job status”
- “Job applications”
Cards Question:
- “I am trying to pay with card and its not letter me”
- “I booked yesterday and I got to the location and it said I never booked the room and it took it out of my credit card so I had to pay twice for a room.”
- “My money isn't on my card”
Website/ Application Question:
- “Website booked room in South Carolina instead of Washington Dc”
Other Question:
- “Security”
- “Reservation info”
- “Unfairness and discrimination”
Compare Econo Lodge Customer Service To
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