Contact Econo Lodge Customer Service
Econo Lodge Phone Numbers and Emails
Toll-Free Number:
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(800) 228-5050
Customer Service:
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(888) 770-6800Airline Rewards Program
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(251) 943-9100Alabama
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(602) 273-1601Arizona
Econo Lodge Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Econo Lodge Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Econo Lodge is (800) 228-5050. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 67% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Econo Lodge may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Econo Lodge Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Econo Lodge is (800) 228-5050. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 67% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Econo Lodge may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Econo Lodge mainly because of product/ service, refund, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Econo Lodge Customer Service?
Most Popular Number:
| Total calls: 2 402 | Issues resolved: 31 | Last call: Feb 15, 2026 |
Contact Information
Econo Lodge Website:
Econo Lodge Help Center:
Corporate Office Address:
Fax:
Econo Lodge Customer Service Reviews
Actually great customer service, the room is immaculate and smells nice. The beds are comfortable and the staff are amazing.
I had a bad stomach from some very shady sushi last night and I was allowed to check in early.
The woman at the desk was so sweet. For the price this hotel is amazing!
How Good is Econo Lodge's Customer Service?
The customer service agent was fine. Unfortunately she did not solve my problem: Econo Lodge still took $60.00 from my credit card for no reason.
awful
I want my money back asap there was bugs all over the place
They continue to deny any compensation for the disgusting room I had to stay in. Despite me showing them the filth that covered the room that I stayed in.
This isn't a hotel this is a drug house. Couldn't make it to my room do to soliciting. Trash strewn everywhere. It was so terrible that my an my son stayed away until we late night hours
Not the dirtiest but not the cleanest Customer service quite unfriendly
Summary of Econo Lodge Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Econo Lodge?
Product/ Service Question:
- “Complaint”
- “Complaint and refund request”
- “Complaint about a room”
Payments and Charges Question:
- “Being charged to have my service animal”
- “Yeah I was supposed to have a discount and I rented the hotel yesterday and they never gave me my discount and I am ready to apply online for and they told me that I could use it anytime”
- “Deposit return”
Refund Question:
- “Refund”
- “Want money back”
- Needing a refund
Staff Question:
- “Rude receptionist and complaint about my refund”
- “Misunderstanding about service dog”
- “Rude service”
Request for Information Question:
- “They are trying to tell my Mother that she has to check out because she has an “ESA” also known as an emotional support animal instead of a service dog, but when we presented our paperwork for the “ESA” animal they did not say anything about”
- “Tried your chatgpt. no help. rapidly losing patiencd”
- “About my deposit”
Activation/ Cancellation Question:
- “Regarding cancelling a reservation”
- “Hotel cancellation”
- “Cancel my reservation”
Shipping and Delivery Question:
- “I arrived at my hotel i booked at 3:05 and check in time is 3 pm and they asked me to wait 30 minutes for a room which is rediculous”
- “I need a medical devixe shipped. I offered n to pay. Was told to arrange pick up or come get jt”
- “Need medical item shipped. I was told to pick it up”
Return/ Replace Question:
- “Change date”
- “The hotel I have made a reservation with will not answer their phone and I need to change the room.”
- “Booked wrong dates”
Account Question:
- “I have stayed at the Econo Lodge in Gallatin on west main street off and on for the past three months and was wondering if I was going to receive the points for these stays I've been a member since 2016”
- “Was locked out the lobby at 6:30pm”
- “Taking money from my account”
Employment Question:
- “Employment”
- “Job status”
- “Job applications”
Cards Question:
- “I am trying to pay with card and its not letter me”
- “I booked yesterday and I got to the location and it said I never booked the room and it took it out of my credit card so I had to pay twice for a room.”
- “My money isn't on my card”
Website/ Application Question:
- “Website booked room in South Carolina instead of Washington Dc”
Other Question:
- “Nasty room”
- “Price gauging”
- “My stay”
Compare Econo Lodge Customer Service To
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