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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

Econo Lodge 24 United Drive Clarion, PA 16214 814-226-8682 Dear Hotel Manager, I checked into your hotel on Saturday April 1, 2017 and stayed for about an hour. After viewing the room we were given we were contemplating on leaving anyway. And then after the knock on the door by one of your employees we decided to leave due to the foul mouth of the employee and the condition of the room. I spoke to you on April 5th when you told me the hotel manager was not in and did not have a set schedule only to find out that you are the general manager, Lisa. Seeing that you have not called me back to discuss the incident at your establishment, I take it that you don’t care how your customers feel about their stay. Well, let me tell you I am in my 60’s and doubt very much that I would go into a place and start banging on walls especially after driving for 9 hours. Your employee I believe told you that someone said to him, “ Do you want me to shoot you in the face”, That is so untrue, as I told him to please come into the room 3 times, that there was a big blood stain on the mattress that looked like someone was shot in the head and you flipped the mattress over when the blood was still wet because the same stain was on the box spring. Shame on him, If you look at my choice privilege account you can see that I have spent over $2000. Just on Econo Lodges in the past 8 months. Which I will never spend another penny for Econo Lodge. I want you to know that I am disputing my charge at your hotel and the feedback that I am putting all over the internet I have enclosed. I have a pending complaint with the BBB and will be calling the Board of Health on Monday. I have taken photos of the mattress that you would not even lay your body on, which was absolutely disgusting and it’s a shame that your hired employees just did not care about taking a look at what I was trying to tell him. I feel that it is in your best interest to terminate that employee as he does not keep himself and his uniform looking very professional and how myself and grandson and daughter was spoken to is just not exceptable in the professional field. Never in my life have I’ve been treated in such a hostile way.   Sincerely,

Econo Lodge review in Oklahoma City Southwest, Oklahoma: What the ***

1.3
Details
Econo Lodge review - What the ***
Econo Lodge review - What the ***
Econo Lodge review - What the ***
Econo Lodge review - What the ***
Econo Lodge review - What the ***
Econo Lodge review - What the ***
Econo Lodge review - What the ***

Update by user Oct 13

I want my money back!

Original review posted by user Oct 13

I paid for two nights. The room was exttemenly dirty, *** roaches and the doors were broken. The door to go in to the room and the bathtoom door.
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3 comments
Anonymous
#1769570

Sorry, Mister Patel doesn't give refunds.

Anonymous
#1769881
@Anonymous

Someone needs to give me my money back. What a ***

Anonymous
#1769903
@Anonymous

Yeah... Well Mr.

Patel needs to give a *** what his customers think about their stay. I want my money back!

View more comments (2)
Review
#1679183 Review #1679183 is a subjective opinion of poster.
Product
Econo Lodge Room
Pros
  • Close to highway
  • Location
Cons
  • Room was dirty
  • Cleaniness
  • Lack of concern by management
Reason of review
Bad quality
Loss
$140
Preferred solution
Full refund
Tags
  • Nasty hotel
1.0
Details
Econo Lodge review - Filthy room, woke up with bug bites!

Update by user Nov 03

No managers to be found-place was a noisy all night.

Update by user Nov 03

Bug bites!!! Don’t try to sleep here!

Filthy! Not even a decent donut at breakfast- no protein, no fruit but spoiled orange juice.

Original review posted by user Nov 03

We were disgusted by the filthy bathroom and sink area but were too tired to find...
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2 comments
Anonymous
#1773239

Tried several times to report bug bites but no one can ever answer any questions- You have to talk to a manager and there is never one on duty. Now we have medical bills too!

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Review
#1698540 Review #1698540 is a subjective opinion of poster.
Service
Econo Lodge Sanitary Conditions
Cons
  • Bug bites
  • Filthy
  • Noisy
Reason of review
Bad quality
Loss
$49
Preferred solution
Full refund
Tags
  • Filthy Accomodations
  • Noisy Other Customers

Econo Lodge review in Dickinson, New York: Front Street Binghamton, NY

1.2
Details
Econo Lodge review - Front Street Binghamton, NY
Econo Lodge review - Front Street Binghamton, NY
Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!
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Review
#1655952 Review #1655952 is a subjective opinion of poster.
Cons
  • Because the gm would not do a thing to solve the issue
Reason of review
Bad quality
Loss
$110
Preferred solution
Full refund
1.0
Details
Econo Lodge review - Poor customer services
Econo Lodge review - Poor customer services
Econo Lodge review - Poor customer services
The room i checked inti at 7pm and checked back out at 10pm had fruit flies all in the room. They sprayed but left the bugs. Also as i was using the bathroom i killed about 10 and there was still more. It was so bad that my kids started to smack and itch. I told the...
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2 comments
Anonymous
#1773223

Sounds like our experience-you have to complain to a “manager” and there is never one there, no matter what time it is!

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Review
#1574386 Review #1574386 is a subjective opinion of poster.
Product
Econo Lodge Room
2.9
Details
Sent from my iPad good morning I didn’t want to write a bad review to the public so I am sending this directly to corporate . Our stay at econo lodge in Manchester New Hampshire is the worse experience at a hotel . We drove about 2 hrs so I could see my cousin play...
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1 comment
Anonymous
#1776120

You should be refunded ten times your money back.

Review
#1704367 Review #1704367 is a subjective opinion of poster.
Product
Econo Lodge Room
Pros
  • It was close by downtown manchester
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.3
Details
I have been staying at The Econolodge in Yankton for a couple of nights each month for the past few years. Most of the clerks recognize me and say that "your info is saved in our system". Meaning that it is in their system that I have AAA and that I like a ground floor...
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Review
#1672177 Review #1672177 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
There is no solution

Econo Lodge review: Complaint

1.0
Details
Location was disgusting, smelly and the staff were useless.
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Review
#1681758 Review #1681758 is a subjective opinion of poster.
Cons
  • Uncaring staff
  • Duplicate credit card charges
  • Room
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Nasty hotel
  • Unprofessional Staff
  • Duplicate Charges
I work for Montgomery County Maryland Government and I paid for a client to stay at the Econo Lodge (MD166) on Dates 11/4/2019 - 11/6/2019. We I paid for the reservation over the telephone I requested a Credit Card Authorization Form, filled it out and faxed it back...
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Review
#1720911 Review #1720911 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
we had reserved 2 rooms on July 14 there was urine smell everywhere, the bedding had black hairs on them, *** stains in toilet, hole in the wall, doors did not lock/latch very good, floors looked like they haven't been touched in years, trash cans overflowing every...
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1 comment
Anonymous
#1722224

It's doesn't pay to be too cheap.

Review
#1600567 Review #1600567 is a subjective opinion of poster.
Cons
  • All bad
Reason of review
Not as described/ advertised
Loss
$206
Preferred solution
Full refund

Contact Econo Lodge Customer Service

Website:
Mailing Address:
1609 S Stephenson Ave
Iron Mountain, Michigan 49801
United States
Phone:
(906) 776-8000
All Econo Lodge Contacts

Econo Lodge Products and Services Reviews

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1.0
Details
Consistently poking and prodding at me when I walk in there looks like you're mad dude things like that harassment in front of other guests accused of smoking marijuana on property when I wasn't although the other staff said that there was an area for it then told that...
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1 comment
Anonymous
#1729466

Maybe the reason that you looked so mad was because you realized that you had just been flocked by renting a room at that place. Some emotions are just so intense that you cain't hide them. And I am sure that your were plenty p 1$$ed!

Review
#1614577 Review #1614577 is a subjective opinion of poster.