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1.6
Details
I stayed at Econolodge in Salt Lake City in March 2018 and they double charged me. The staff has given me the runaround for five months and my last experience was with a very belligerant clerk that stated that they were refusing to pay me back the double charge...
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Review
#1344305 Review #1344305 is a subjective opinion of poster.
Service
Econo Lodge Manager
Pros
  • Location
Cons
  • Credit card fraud
Reason of review
Problems with payment
Loss
$109
Preferred solution
Full refund
1.4
Details
Air conditioner is leaking all over the floor and they won't switch our room. I have asked repeatedly. Our room is also the only one with a box television. Housekeeping does a *** poor job of cleaning if they even come by. Always playing the language barrier. Two...
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Review
#1343982 Review #1343982 is a subjective opinion of poster.
Service
Econo Lodge Customer Care
1.8
Details
Econo Lodge Paducah KY - ****** I WANT A REFUND!! PLEASE PASS MY EXPERIENCE BELOW TO A MANAGER! I WANT A RESPONSE AND MONEY BACK!!! ******* Econo Lodge Paducah KY - August 18 - August 19, 2018 It started off OK.. check in , clean room. We were out for a majority of the...
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Review
#1334257 Review #1334257 is a subjective opinion of poster.
Pros
  • Price off booking site
  • Location
Cons
  • Bed bugs
  • Uncaring staff
Reason of review
Bad quality
Loss
$68
Preferred solution
Full refund
Tags
  • Bed Bugs In Motel
  • Econo Lodge Paducah Ky
1.9
Details
Saturday - Sunday August 19 - It started off OK.. check in , visually clean room. We were out for a majority of the time, got back around 2am. I went right to sleep, my boyfriend watched TV for another hour. Around 4am, I awoke and my face was on fire, I had 2 Large...
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Review
#1333916 Review #1333916 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Bed bugs
  • Lack of concern by management
  • Made to feel that i did not know what i was talking about
Reason of review
Bad quality
Loss
$68
Preferred solution
Full refund
Tags
  • Bed Bugs In Motel
  • Econo Lodge Paducah Ky
1.0
Details
This was a family reunion, we had a family member tragically pass recently and we were going to celebrate their life of achievements this week as we vacation this week every year anyway. We were traveling with an infant because the parents were too distraught to...
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Review
#1330614 Review #1330614 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1985
1.0
Details
Checked my bed as soon as I arrived at hotel bed was covered with bed bugs, went to the front desk to tell the front desk clerk who was very polite and nice and she explained to me that her mangager stated on the phone that she wasn't allowed to give refunds and that...
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Review
#1330006 Review #1330006 is a subjective opinion of poster.
Service
Econo Lodge Sanitary Conditions
Reason of review
Bad quality
wen i got off work fri i couldnt get in my room so i walk to front desk to ask why and she told me key was keyed for only one day i said no i been here since mon and supervisor from back room screaming at me like yeah i did it for one day and i said i wasnt talking to...
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Review
#1326093 Review #1326093 is a subjective opinion of poster.
Service
Econo Lodge Customer Care
Reason of review
Poor customer service
1.2
Details
On August 3rd I had a graduation to go to in Tallahassee, FL and booked reservations for my family and I and some friends. When we arrived we all went inside the lobby because we were rushing trying to get ready and get the room key. When the General Manager came out...
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Review
#1321662 Review #1321662 is a subjective opinion of poster.
Service
Econo Lodge Manager

Econo Lodge review in Beckley, West Virginia: False charge

2.8
Details
I stayed @ Ecno Lodge in Beckley West Virgina When I got to my destination I noticed I was charged 79.50 and called the hotel and the man said he couldn't help me so Iam on Vacation and called again the desk manager said call her back in 2 hours So I did and she said I took iron and towels I said I didn't she said well let me check with the housekeepers and to call back in 3 days so I did and she said I took a iron I said what about towels she said I don't know but you took a iron She is very unprofessional and I hung up Got a hold of customer relations. They called and got what I got so not sure who can help me but she told them I switched out the iron omg I never even showered or even knew there was a iron I was just there to sleep So 2 rooms ended up costing me almost 300 Iam not even believing this is happening and Iam really wanting my money back TG
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Review
#1311766 Review #1311766 is a subjective opinion of poster.
Pros
  • Close to highway
Cons
  • False charges of stealing
Reason of review
Problems with payment
Loss
$80
Preferred solution
Full refund
1.0
Details
My husband and I stayed at the Econo Lodge in Newton New Jersey on Saturday July 21,2018. We were attending a wedding near by. When we got to the hotel and checked in and went to our room it had dirt marks on the rug and there holes in the curtain, concerning as that...
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1 comment
Anonymous
#1524119

It's not the Waldorf-Astoria ; it's an Econo Lodge in New Jersey !

Review
#1310125 Review #1310125 is a subjective opinion of poster.
Service
Econo Lodge Sanitary Conditions
Cons
  • Cleaniness
Reason of review
Poor customer service